Privacy Policy

Privacy Policy

Last updated: Aug 12, 2024

Introduction

This Privacy Policy governs the use of all mobile applications ("Services") provided by Trusted Systems (Android). This policy is accessible through our app’s store listing on the Play Console and within the app itself, in compliance with app store requirements.

At Trusted Systems ("we," "us," or "our"), we prioritize your privacy and recognize the importance of protecting your personal information. We are committed to safeguarding your data and using it only when necessary to provide you with the best possible services and products.

By accessing or using our Services, you consent to the collection and use of information as outlined in this policy. This Privacy Policy is incorporated into our Terms of Use. If you do not agree with these terms, you should not use our Services.

If you have any questions regarding this policy or our privacy practices, please contact us using the information provided in the Contact Us section below.

Who We Are

Trusted Systems, a leading Computer and IT company based in Palestine specialized in producing and developing Technology software, as listed on Google Play and the App Store, is dedicated to protecting your personal information and ensuring its appropriate use.

Policy Overview

This Privacy Policy is clearly labeled and provides a contact point for privacy inquiries at info@novatech.ps.

Accessibility

Our Privacy Policy is accessible through a standard web browser without the need for additional plugins or special handlers. It is hosted on an active, publicly accessible URL that is not geofenced.

Content and Amendments

This document is non-editable and fully discloses how we access, collect, use, and share user data, including personal and sensitive user data, and with whom this data may be shared.

Data Handling and Security

We follow secure data handling procedures for both personal and sensitive user data and maintain a robust data retention and deletion policy as part of our commitment to user privacy.

Definitions

"Personal Information" refers to information about an individual who can be identified from that data, such as your name.

What Information We Collect and How It Is Used

We generally do not collect any Personal Information when you use our applications or websites. The only way we may access your Personal Information is if you voluntarily provide it by sending us feedback, suggestions, or reporting issues via email. In such cases, your Personal Information will be strictly protected and used solely to contact you or improve our Services. We do not disclose or share your Personal Information with third parties.

Non-Personal Information, such as log data, may be collected automatically when you use our applications. This data helps us improve our Services by understanding how users interact with them. Aggregated data is considered Non-Personal Information and is used to provide more useful insights and improve our Services.

Cookies

Cookies are small data files stored on your device by our Services. We use cookies to enhance your experience by remembering your preferences and understanding which areas of the service are most popular. You may disable cookies in your browser settings, but doing so may limit your access to certain features.

Data Retention

We retain Non-Personal Information for internal purposes, typically for a shorter period unless it is needed to enhance security or functionality. We do not collect or store Personal Information unless you voluntarily provide it. In such cases, we retain your email address and related information for as long as necessary to respond to you or improve our Services.

Third-Party Services

We do not use third-party services.

Security

We value your trust in providing your information and strive to use commercially acceptable means to protect it. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

For any questions or requests, please contact us at: info@novatech.ps.

Links to Other Sites

Our Services do not contain links to external websites.

Children’s Privacy

Our Services are not intended for children under the age of 13. We do not knowingly collect information from children under 13. If we become aware that we have inadvertently collected such information, we will delete it promptly.

Changes to This Privacy Policy

We may update our Privacy Policy periodically. You are advised to review this page for any changes. We will notify you of any updates by posting the revised Privacy Policy on this page.

Contact Us

For any questions or suggestions regarding our Privacy Policy, please contact us at mobile@ts.com.ps.